In this “breakout” members of the Allied Community shared and discussed learnings, experiences, and tactics related to various pivots made over the past year, why they were made, learnings and outcomes. Specific pivot tactics were shared related to:
- Exit strategy adjustments
- Returning to work
- Marketing and sales
- Client retention
- Employee communication
In addition, core learnings were shared around change management tactics deployed, learnings as leaders, and reflections around what some may do differently the next time faced with business interruption.